Online Registration is Closed. Please register onsite at the Marriott Marquis on the day of the event or:

Tuesday, January 21 | 10:00 am – 2:45 pm
New York Marriott Marquis, 4th Floor, Brecht room


Conference registration includes access to all sponsored educational sessions on Tuesday, January 21 (with the exception of certification review courses), and the main conference program on Wednesday, January 22 including breakfast, lunch, and reception.

Registration Type Early Bird through December 6
December 7–Onsite
Hotel/Associate1 $825 / $1175 $1025 / $1375
Partner/Supplier2 $925 / $1275 $1125/ $1475
Faculty or Student HSMAI members $413 / na $413 / na
Hotel Group Pricing $50 discount per person for groups of 5 or more: Inquire at

1 Individuals who are directly employed by hotel brands, management companies, ownership groups, independent hotels and resorts, DMO’s, restaurants and attractions
2 Individuals from supplier organizations who market to hotel/associate professionals
Join HSMAI today to save on registration fees. 


Registered attendees may pick up badges at “HSMAI Information Central” at the New York Marriott Marquis (1535 Broadway, New York, NY ). New registrants can also sign up at these times.

  • Tuesday, January 21 | 10:00 am – 2:45 pm | 4th Floor, Brecht Room
  • Wednesday, January 22 | 8:00 am – 5:00 pm |  6th Floor, Broadway Ballroom


Cancellation Policy

Cancellations received four weeks prior to the conference will receive a full refund less a $100 administrative fee. Cancellations received between four and one week out are entitled to a 50% refund. Cancellations received within one week will not be refunded, except in the case of a medical emergency. All cancellations must be submitted in writing to

Substitution Policy

A transfer of your full registration is permitted prior to the conference by submitting a written request to Onsite transfers must be accompanied with proof of the original confirmation letter. Only one transfer is permitted per original registrant. The individual submitting the transfer request is responsible for all financial obligations (any balance due) associated with that substitution. Badge sharing, splitting, and reprints are strictly prohibited.

Hotel Group Pricing/Promo Codes

Hotel companies can enjoy significant savings on conference registration when they sign up five or more people from the same company. The discount is $50 off per registration. Contact Mandie Hart at +1 703.506.2025 or to receive a promo code to register your team. Special rates are also available for faculty and students who are HSMAI members.

Earn Certification Credits

You will be eligible to receive up to 8 hours of continuing education for CRME and CHDM certification and re-certification for attending the full conference on January 22.  You can earn an additional 3-5 hours for attending pre-conference workshops and presentations (on Tuesday, January 21).


If you register online, you will immediately receive an electronic confirmation of your registration. If you faxed, mailed, or called in your registration and have not received a confirmation within 10 business days, please contact

Consent to Use of Photographic Images

Registration and attendance at, or participation in, HSMAI meetings and other activities constitutes an agreement by the registrant to the use and distribution of the registrant or attendees’ image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities by HSMAI.

Special Accommodations

HSMAI is committed to providing access to all individuals attending the conference. Those needing any special accommodations (e.g., sign-language interpretation, large-type print materials, etc.) should email Juli Jones.

Registration Help

If you have any questions regarding your registration, please contact Mandie Hart at +1 703.506.2025 or